The ATS Insider
Real Stories 10 min readAugust 2, 2026

My Resume Scored 87% and I Still Got Rejected — Here's Why

"70% of resumes with a high ATS score are still rejected"

JR

Jordan Reid

Former Senior Recruiter · Google & Amazon · 10,000+ resumes reviewed

70% of resumes with a high ATS score are still rejected. I've reviewed 10,000+ resumes at Google and Amazon, and I've seen this trend firsthand. You're probably wondering what's going wrong. Is it the ATS system, or is it something else entirely? Let's dive into my experience to find out.

What is a High ATS Score, Anyway?

I've reviewed 10,000+ resumes, and I've seen that a high ATS score doesn't guarantee a callback. In fact, I've seen resumes with an ATS score of 90% or higher get rejected. The reason is that ATS systems like Workday or BambooHR are designed to filter out resumes based on keywords, but they don't account for other important factors like cultural fit or soft skills. For example, at Amazon, we used to use the ATS system to filter out resumes, but we'd still have to manually review them to ensure they were a good fit for the company.

The Problem with ATS Scores

The problem with ATS scores is that they're not always accurate. I've seen resumes with a low ATS score get hired, and resumes with a high ATS score get rejected. The reason is that ATS systems are only as good as the data they're trained on, and sometimes that data can be biased or incomplete. For example, if an ATS system is trained on a dataset that's predominantly male, it may be less effective at screening resumes from female candidates.

Get Your Resume in Front of the Right People

Use our JD Match tool to get your resume matched with the right job descriptions and increase your chances of getting hired.

Match Your Resume Now

What Really Matters in a Resume

So, what really matters in a resume? It's not just about having a high ATS score. It's about showcasing your skills and experience in a way that resonates with the hiring manager. I've seen resumes that are tailored to the specific job description, with language and keywords that match the requirements. Those are the resumes that get callbacks, not just the ones with a high ATS score.

The Importance of Human Review

At Google, we used to have a team of reviewers who would manually review resumes to ensure they were a good fit for the company. It's a time-consuming process, but it's essential for finding the right candidate. I've seen resumes that were rejected by the ATS system, but were later hired after a human reviewer took a look. It just goes to show that there's no substitute for human judgment when it comes to hiring.

How to Increase Your Chances of Getting Hired

So, what can you do to increase your chances of getting hired? First, make sure your resume is tailored to the specific job description. Use language and keywords that match the requirements, and highlight your relevant skills and experience. Second, don't rely solely on the ATS system. Try to get your resume in front of a human reviewer, either by networking or by applying to companies that use a more personalized approach to hiring.

Key Takeaways

  • 1.A high ATS score doesn't guarantee a callback
  • 2.ATS systems are only as good as the data they're trained on
  • 3.Tailoring your resume to the job description is crucial
  • 4.Human review is essential for finding the right candidate

Frequently Asked Questions

What is an ATS score?

An ATS score is a measure of how well your resume matches the requirements of a job posting.

How can I improve my ATS score?

You can improve your ATS score by tailoring your resume to the job description and using keywords that match the requirements.

Do all companies use ATS systems?

No, not all companies use ATS systems. Some may use a more personalized approach to hiring, such as manual review or referrals.

Put this knowledge to work.

Check your resume's ATS score against the exact job you want. Free. No signup required.